FAQ
About Yoro
What are the varieties of Yoro?
Two delicious flavors: Guava Passionfruit and Pineapple Ginger, made with all-natural ingredients and premium plant extracts. We’re working around the clock on other flavors to launch later! If you have any ideas or flavors you’d like to see in the future, don’t hesitate to reach out!
What is the shelf life of Yoro?
Unopened, each can last up to 12 months depending on whether or not they’ve been stored properly at room temperature. Please reference the expiry date on the bottom of your can.
I want to sell Yoro at my business. Do you have a wholesale program?
Yes. Email us at wholesale@drinkyoro.com with the following information and we will get in touch with you promptly: Contact name, name of the business, address of the business, phone number, and email address.
Where can I purchase Yoro?
As of now, right here on our website. We plan to roll out to select retailers across the country over the next few months.
Do I need to be 21 years of age to drink Yoro?
The short answer is no. While we encourage people of all ages (excluding babies and young children) to enjoy our drinks, we suggest speaking with your physician if you have any concerns.
Ingredients and Nutritional Information
Is Yoro all natural?
Yes, we use just a few simple ingredients. Yoro doesn’t contain any artificial ingredients, nor any preservatives!
What are natural flavors?
A blend of tastes and flavoring constituents derived from all natural products that provide Yoro’s distinct taste and character. Yoro contains no artificial flavors, dyes or synthetic ingredients.
Why do you use natural flavors?
Artificial flavors are made from non-food sources. By using natural flavors, we are able to source consumable elements found in nature that are essential for health and wellness.
What don’t you include in Yoro beverages?
No added sugar. No dairy. No gluten. No soy. No artificial flavors, colors, preservatives, or fillers. In summary, we do our best to keep out all of the bad stuff.
How much sugar is in Yoro?
There’s only one gram of sugar in each 12oz serving of Yoro, so you can drink away without feeling any guilt. Many functional beverages including energy drinks are loaded with added sugars and other harmful ingredients that aren’t good for your overall well-being.
How many calories are in a serving?
Fortunately, there are only 15 calories in each 12oz can of Yoro. The great taste is there, but without the caloric impact, that one would normally expect from similar drinks that pack a lot of flavor.
Does Yoro need to be refrigerated?
While we think Yoro tastes great over ice or fresh out the fridge, this is simply our personal preference. If not stored in the fridge, keep your product in a cool, dry place. Try to keep away direct sunlight or extreme heat such as hot cars.
How long can I enjoy Yoro after opening?
Yoro is carbonated so it will eventually lose its fizz after being opened for a period of time. We do recommend drinking it right away once opened, but you can refrigerate it and it will stay good for up to 5 days in a closed container. Our spidey senses tell us that it won’t be too long before you’re drinking another one.
What are adaptogens?
Natural substances, usually in the form of an herb or nutrient, that helps the body adapt to various stressors. Adaptogens stimulate immunity and help the body provide resistance to diseases.
When should I drink Yoro?
Whether you’re on the road traveling, studying for an exam, at work, hanging with friends, or staying in to pair with a cocktail of your choice - we think Yoro is perfect for almost any occasion.
Shipping
Do you offer free shipping?
Yes, on all orders over $100.
When will my order arrive?
We do our best to ensure that in-stock orders are shipped out the next business day. Once your order leaves the facility, you can expect your delivery within 3-5 business days.
How do I track my order?
As soon as your order ships, we’ll send you a shipping confirmation email with your UPS tracking ID number. If you have an account with us, you can also find your tracking ID number in the Order History section of My Account.
You can click on the link in your shipping confirmation email, or copy and paste your tracking ID number into the UPS Tracking Page to locate your package.
Shipping to a PO box? Copy and paste your tracking ID number into the USPS Tracking Page.
If you’re having trouble locating your package, our team is happy to help. Email us at support@drinkyoro.com
Where do you ship?
We currently only ship to customers in the United States.
Exchanges and Returns
I’d like to return my Yoro purchase. What now?
If for any reason you aren’t happy with your purchase, please reach out to us at support@drinkyoro.com. Our customer happiness team will be more than happy to either issue a refund or replace your purchase altogether. Please note that returns or exchange requests must be made within 30 days of your delivery date. Additionally, there must be no more than 2 cans missing from your order.
What do I do if my shipment is defective/damaged?
Our products undergo thorough quality assurance procedures to ensure they live up to both our standards and yours. However, if you find a damaged or defective product upon receiving your shipment that doesn't meet your expectations, please send us a photo of the defect so that we can assess the situation and prevent it from happening again. We will either replace your purchase or issue you a full refund, whichever you prefer.
Subscriptions
What products can I subscribe to? Which products are available for auto-delivery?
All of our products are available on subscription, with the option to receive a new order every 30 days.
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